FLORIDA REHABILITATION COUNCIL FOR THE BLIND
PUBLIC FORUM
HYATT REGENCY ORLANDO INTERNATIONAL
9300 JEFF FUQUA BOULEVARD
ORLANDO, FLORIDA 32827
Tuesday, July 28, 2015
Meeting called to order at 5:00 PM.
COUNCIL MEMBERS PRESENT: 13
Charles Brooks, Sheryl Brown, Leanne Grillot, Ben Grzesik, Robert Kelly, Patricia Lipovsky, Lenora Marten, Sandra Martin, Donte Mickens, Bruce Miles , Dan O’Connor, Michael Wiseman and Robert Doyle, Director
Council Members Present via Teleconference: 3
Jesus Garcia, Gloria Mills, Dwight Sayer
COUNCIL MEMBERS ABSENT: 3
Vicky Magliocchino, Joe Minichiello, Sylvia Perez
COUNCIL STAFF: 1
Janice Hameline
DBS Staff:
1 consumer was in attendance.
Consumer Comments:
- 1 former client showed up for the forum. The weather was not very good. Client complaint is related to being a previous DBS client. Her case was closed long ago and has to be reopened. This requires a complete application package being with eye report, etc. Client was requesting assistance from Orlando DBS for computer software training for her job and training on updated software at work.
Response:
- DBS staff members stated that if a client is gone for more than one year, requires complete application submission. If a client is working and needs immediate assistance, DBS should be able to help process the paper work quicker and get the assistance needed for the client.
- Orlando office agreed to follow-up with client immediately to assist with computer training.
No other comments.
Public Forum adjourned at 6:00 PM